FAQ's

HOW CAN I PLACE AN ORDER?
In order to place an order with Auras Mall , you will be required to:

o Shop for the items you want
o Add the items to your Shopping Cart
o Proceed to checkout
o Enter billing and shipping information( make sure the billing address is same as the shipping address)
o Provide payment information
o Review and submit your order
o Check for order confirmation via email or text

HOW WILL I KNOW IF AURAS MALL HAS RECEIVED MY ORDER?

After you place your order, you will receive an acknowledgement e-mail from khasstores.com (aurasmallofficial@gmail.com) to confirm that your orders have been well-received. Next working day local customers (within Pakistan) will receive a phone call from our department to confirm your order. Do note that an order will only be shipped when its credit card payment has been approved, and in case of COD orders. An order is shipped when billing and delivery address is verified.

THERE’S A MISSING ITEM IN MY ORDER, WHAT SHOULD I DO?

If there is any missing item(s), please contact at us right away at the provided email: aurasmallofficial@gmail.com or call us at: (+92) 300 8454151 during working hours.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday

January,February,March,April,May,June,July,August,September,October,November,December

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